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as required Prepare accurate costing’s for potential LTS customers as required Re-negotiate contracts with existing customer and increase services provided as required Review and monitor escalation procedures and ensure that they are communicated appropriately Ensure that your team receive any technical and other training as required Identify cost saving opportunities for TGW Follow and inspire others to follow the TGW Values and Leadership principles Proven ability ...

Location Oud Gastel, North Brabant, Netherlands 
Company name TGW Systems B.V.  Employment type contract  Start date 2019-04-17  Save job Save job


and troubleshooting support, etc., in the BV market as required. Assist the Service Manager in managing spare parts inventory and documentation.   ESSENTIAL DUTIES AND RESPONSIBILITIES: DEVELOP AND IMPLEMENT TECHNICAL SERVICE FUNCTION FOR CANTEL PRODUCT FAMILIES   Receives and performs customer service requests for installations, relocations, calibrations, preventive maintenance and basic repairs. Ensures that the schedule meets the customer’s needs in the field as assigned.  Interface ...

Location Heerlen, Limburg, Netherlands 
Company name CANTEL MEDICAL (UK) LIMITED  Employment type contract  Start date 2019-03-24  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Start date 2019-05-16  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2019-05-16  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2019-05-16  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Start date 2019-05-05  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Employment type contract  Start date 2019-05-05  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Employment type contract  Start date 2019-05-05  Save job Save job


services. En résumé, vous garantissez une réponse rapide et correcte à toutes les questions de nos clients. Vous appelez également des clients dans le cadre d'actions spécifiques afin de les informer sur les promotions, sur des produits spécifiques (cross-selling, up-selling, ...). Horaire/planning : du lundi au vendredi entre 8 et 18 heures Vous disposez d'une première expérience en Customer Service. Vous êtes orienté(e) client, vous faites preuve d'empathie et également ...

Location Vilvoorde, Flemish Brabant, Belgium 
Company name Qiwie  Start date 2019-05-09  Save job Save job


.) Assurer un back-up pour les activités de la réception :  réservations des taxis et des hôtels, gestion du courrier, etc. Si vous avez répondu oui à toutes ces questions, nous sommes faits pour nous entendre ! Profil recherché: PROFIL   Titulaire d’un bachelier ou d’une expérience professionnelle en Customer Service ? Les subtilités de la langue française n’ont aucun secret pour vous tant à l’oral qu’à l’écrit ? Vous justifiez d'un niveau européen B2 ...

Location Waremme, Liège, Belgium 
Company name Molnlycke Health Care Benelux  Start date 2019-04-30  Save job Save job


in a Customer Service/Sales support role (can be as a student or intern as well) Excellent knowledge of Dutch and English Working knowledge of MSO Is well organised, a self-starter and can prioritize High level of autonomy and pays attention to details Analytical mindset Problem solver and hands-on attitude What the client offers: To work in an high-level international company with grow opportunities A contract with option fix An attractive salary package ...

Location Mechelen, Antwerp, Belgium 
Company name Walters People  Start date 2019-05-19  Save job Save job


in a Customer Service/Sales support role (can be as a student or intern as well) Excellent knowledge of Dutch and English Working knowledge of MSO Is well organised, a self-starter and can prioritize High level of autonomy and pays attention to details Analytical mindset Problem solver and hands-on attitude What the client offers: To work in an high-level international company with grow opportunities A contract with option fix An attractive salary package ...

Location Mechelen, Antwerp, Belgium 
Company name Walters People  Employment type temporary  Start date 2019-05-19  Save job Save job


in a Customer Service/Sales support role (can be as a student or intern as well) Excellent knowledge of Dutch and English Working knowledge of MSO Is well organised, a self-starter and can prioritize High level of autonomy and pays attention to details Analytical mindset Problem solver and hands-on attitude What the client offers: To work in an high-level international company with grow opportunities A contract with option fix An attractive salary package ...

Location Mechelen, Antwerp, Belgium 
Company name Walters People  Start date 2019-05-19  Save job Save job


degree or equivalent experience; - At least 5 years of hands-on experience in Business Architecture or Enterprise Architecture; - An experience using model-based representations (Archimate, BPMS...) that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business; - An experience in modelling business processes using a variety of tools and techniques; - An experience in the definition of customer journeys; CRM - A broad, enterprise ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Start date 2019-04-24  Save job Save job


Planning team 2. Administrative tasks to support servicing processes specialist 50% • Receive the documentation from third parties and forward this to the branch and/or business units. • Follow up invoicing with finance & accounting. • Create the delivery for orders in SAP. • Generate and create purchase orders in SAP. • Create service orders. • Responsible to create equipments (fixed assets) based on inventory requirements or new supply. • Process and finalize return orders from customer ...

Location Heverlee, Flemish Brabant, Belgium 
Company name ACTIEF INTERIM  Employment type contract  Start date 2019-05-05  Save job Save job


Uitbreiding nieuw team Regio Olen Internationale marktleider in sector, B2B Voor een lokale speler met internationale activiteiten zijn we zeer dringend op zoek naar een enthousiaste Customer Service Medewerker met zin voor initiatief! In dit nieuwe team zal je de kans krijgen om je de functie eigen te maken en mee de nodige structuur aan te brengen. Je staat in voor de opvolging van bestellingen, vragen en problemen en toont daarnaast eigen initiatief ...

Location Olen, Antwerp, Belgium 
Company name HAYS  Employment type contract  Start date 2019-04-25  Save job Save job


Jij gaat voor 100% klantentevredenheid. Want klanten die tevreden zijn, daar word je zelf helemaal blij van. Customer service agent, klinkt dat als je volgende job? Perfect! Wat je job inhoudt? Je behandelt klachten van klanten efficiënt en je lost ze snel op. Je werkt in team, maar je beheert ook zelfstandig een aantal dossiers. Bovendien communiceer je vaak met Vanden Borre-klanten en interne diensten. Gelukkig ben jij een geboren communicator, zowel ...

Location Sint-Pieters-Leeuw, Flemish Brabant, Belgium and Willebroek, Antwerp, Belgium 
Company name Vanden Borre  Employment type contract  Start date 2019-05-12  Save job Save job


Onze klant is de wereldwijde nummer één in de transportbanden industrie. Gedurende decennia van marktleiderschap hebben zij een breed scala van superieure producten en diensten ontwikkeld, en diepgaande kennis en ervaring opgedaan. Voortbouwend op deze sterke punten, combineren zij hun dynamische groei met een continue uitbreiding van hun aanbod. Om hun Customer Service Team te versterken zoeken ze een Customer Care Representative. Je bent verantwoordelijk voor het realiseren ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Sales Talents  Employment type contract  Start date 2019-03-26  Save job Save job


De afdeling Customer Care is verantwoordelijk voor de dagelijkse verzoeken van klanten, waarbij wordt geholpen met administratieve, commerciële, boekhoudkundige en technische onderwerpen. Het belangrijkste doel is simpel: klanttevredenheid. Customer Care biedt product- & service-informatie aan de klant en helpt bij het oplossen van problemen met betrekking tot een product / service. Deze afdeling is essentieel om de relaties en tevredenheid van de klanten te behouden. Daarom ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name 3starsnet Nv/sa  Employment type contract  Start date 2019-04-24  Save job Save job


zoekt een customer care medewerker, die instaat voor de administratieve ondersteuning op de service afdeling.   - Beheer van de algemene mailbox - Registratie van interventie van techniekers - Verwerken van dagbladen van techniekers - Opmaken en opvolgen van offertes - Facturatie - Verwerken van aankoopfacturen - Algemene administratie en algemeen klassement Onze klant zoekt naar een flexibele collega met: - Sterke communicatieve vaardigheden.  - Positieve ingesteldheid ...

Location Kontich, Antwerp, Belgium 
Company name Asap Office  Start date 2019-04-24  Save job Save job


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